The purpose of this Policy is to ensure that necessary records and documents are adequately protected and maintained and to ensure that records that are no longer needed by miniOrange or are of no value are discarded at the proper time. This Policy represents the miniOrange’s policy regarding the retention and disposal of records and the retention and disposal of electronic documents.
In order to provide customers with secure choices and what data we store, how we process the data and how the data is purged is mentioned in this policy.
This Data Retention Policy will set out for which data is to be retained, the criteria for establishing and reviewing such period(s), and when and how it is to be deleted or otherwise disposed of.
miniOrange only stores the Generic Information and internal system information connected to User Identification and Customer Identification. Other Personal Information or HTTP API Responses information, etc is not stored.
All important data/ information stored is masked or encrypted.
You can go through the security practises maintained by miniOrange for the stored data here: Security Practises
The Application/Logs data is stored on Accessible Servers for a duration of two months. If Customer wants any information, they can submit their request and miniOrange can provide this data between these 2 months from the date of generation. The data after 2 months is archived.
miniOrange can provide the data from the archived upon the request of customers and by considering the severity of the data requirement.
Data Deletion is performed automatically after the validity specified for each of the archived file. miniOrange will not be responsible for the data once deleted.
miniOrange stores the backup of the data in case of emergency issues and immediate concerns. The backup of the data is available with miniOrange for a duration of two years as per the laws.
The Data Backup is purged automatically by the system after the validity.
You can refer to the security practises of miniorange for security of the Data Backup by clicking on this link.