Customizing the OTP Over Email Template helps you to send a mail to external users to verify their identity with a one-time password (OTP). The email includes a verification code that users need to enter to prove their identity. Given below are the steps to implement customization options available for customizing the OTP Over Email Template.

Configuration Steps

• Select Customization >> Customize User Email Templates from the side menu.
• Select OTP Over Email from the Email Template List.

• Select Set Customized Email Template option.

• Modify From, Body and Subject fields to your liking.

NOTE: You can use ##otp## anywhere in your Template. The system would dynamically replace it with the OTP generated.

• To modify the HTML of the Email Template click on the Source Code button as shown in the screenshot below.

• You can send a Test Email to test your changes before clicking the Save button to save your settings.