Forgot Password Mail Template Customization

This section describes the customization options available for customizing the Forgot Password Mail Template.

  • Select Customization >> Customize User Email Templates from the side menu.
  • Select Forgot Password Mail from the Email Template List.
  • Identity provider mail template
  • Select Set Customized Email Template option.
  • Identity provider Customized mail template
  • Modify From, Body and Subject fields to your liking.
  • NOTE: You can use ##user##, ##newpassword## in your Template. The system would dynamically replace the values with username and newpassword.

  • To modify the HTML of the Email Template click on the Source Code button as shown in the screenshot below.
  • Identity provider mail template Source Code
  • You can send a Test Email to test your changes before clicking the Save button to save your settings.
  • Identity provider mail template setting