- Select Customization >> Customize User Email Templates from the side menu.
- Select Out of Band Email from the Email Template List.
- Select Set Customized Email Template option.
- Modify From, Body, Accept Text, Deny Text and Subject fields to your liking.
NOTE: You can use ##AcceptLinkUrl##, ##DenyLinkUrl## in your Template. The system would dynamically replace them with Accept and Deny links.
- To modify the HTML of the Email Template click on the Source Code button as shown in the screenshot below.
- You can send a Test Email to test your changes before clicking the Save button to save your settings.